Cookie & Privacy Policy

COOKIES & PRIVACY POLICY Cookie Policy This site uses cookies, text strings stored on the hard disk of the device used by the user to access the Internet (smartphone, tablet, etc.) to be retransmitted to subsequent access to the Internet by the user. Cookies make it possible to collect information on the navigation made by the user on the Site, for example to remember your preferences and propose them to your next visit to facilitate your use of the Site. Cookies may be installed by the Site you are visiting (first-party cookies) or may be installed by other websites (third-party cookies). Cookies may be permanently stored on the visitor's device and have a variable duration (persistent cookies), or they may disappear when the browser is closed or have a limited duration (session cookies). This Site uses first party cookies, third party cookies and other similar technologies, as better described below. Navigation and functionality cookies The Site uses first part, session and persistent cookies to allow safe and efficient navigation and use of the site and to improve the services provided by the Site. These cookies allow the recognition of the selected language and the country from which you connect to the Site. These technical cookies, by recognizing the visitor to a new access to the Site, avoid the visitor having to enter his/her data each time (for example, if he/she logs in to the Site, or if he/she has selected items for purchase in the shopping cart but does not complete the purchase, he/she can resume and complete the purchase the next time he/she visits the Site). Functionality cookies improve the browsing experience Social Cookies These cookies are necessary to allow your social account to interact with our site. For example, to let you express your appreciation and share it with your social friends. Social networking cookies are not necessary for navigation. How to select/deselect or disable, remove or block cookies This website allows the selection/deselection of individual cookies, as illustrated below, but please note that if you deactivate it, you may not be guaranteed that it will be fully usable. You can deactivate, remove or block cookies by using your browser settings as described below: Google Chrome: 1.Open Google Chrome; 2.Click on the "Tools" icon; 3.Select "Settings" and then "Advanced Settings"; 4.Select "Content Settings" under "Privacy"; 5.In the "Cookies" tab you can deselect cookies and save your preferences. Internet Explorer: 1.Open Internet Explorer; 2.Click the "Tools" button and then "Internet Options"; 3.Select the "Privacy" tab and move the slider to the privacy level you wish to set (upwards to block all cookies or downwards to allow all cookies); 4.Then click "Ok". Firefox: 1.Open Firefox; 2.Press the "Alt" button on your keyboard; 3.In the toolbar at the top of your browser, select "Tools" and then "Options"; 4.Then select the "Privacy" tab; 5.Go to "History Settings" and then "Use Custom Settings"; 6.Uncheck "Accept Cookies from Sites" and save preferences. Safari: 1.Open Safari; 2.Choose "Preferences" in the toolbar, then select the "Security" panel in the following dialog box; 3.In the "Accept Cookies" section you can specify if and when Safari should save cookies from websites. For more information click the Help button (marked with a question mark); 4.For more information about the cookies that are stored on your computer, click "Show Cookies". Privacy Policy INFORMATION ON THE PROCESSING OF PERSONAL DATA This information is provided pursuant to art. 13 of EU Regulation 679/2016 - General Regulation on the Protection of Personal Data (GDPR) and illustrates the methods of data management of the data subjects, who interact with the web services of the Data Controller accessible via the Internet from this site, and who may subsequently request the supply of products and services from the Data Controller. The information is provided only for this site and not for other websites that may be consulted by the user through links. The Data owner is Sintagma. TYPES OF DATA PROCESSED Navigation data The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data (so-called log files) whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties, but by their very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes IP addresses or domain names of computers used by users who connect to the site, URI (Uniform Resource Identifier) addresses of requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc..) and other parameters relating to the operating system and computer environment of the user. This data is used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site and could be presented to the Judicial Authority, if the latter explicitly requests it. Data provided voluntarily by the user The optional, explicit and voluntary sending of messages or requests to the addresses indicated on this site, or the completion of the contact form, involves the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the body of the message. Specific summary information will be progressively reported or displayed on the pages of the site prepared for particular services on request. After the first contact, we may request further personal data from the interested party; we will limit ourselves to the data necessary to respond to the user's requests, and for the establishment and execution of contractual agreements and relative fulfilments. Minors This Site and the Owner's Services are not intended for minors under 18 years of age and the Owner does not intentionally collect personal information referring to minors. In the event that information about minors is unintentionally recorded, the Owner will delete it in a timely manner. Purpose of processing: Sintagma will process personal, identifying and non-sensitive data (by way of example, name, surname, company name, address, telephone, e-mail - hereinafter, "personal data" or even "data") provided by you through forms on the company website (hereinafter, "Site") and acquired subsequently, without the need for your express consent (art. 6 letter b) and c) of GDPR). • The data will be processed for the following purposes • For the management of communications with the interested party, and any requests, and if necessary to communicate the data of the interested party to third parties for the sole purpose of responding to your request; • if the data subject is a customer or potential customer: for pre-contractual and contractual management, for the planning and execution of activities, and the supply of products and services requested; • if the interested party is a supplier or potential supplier: for the management of offers and orders, and the supply of products and services requested; • to fulfil obligations provided for by law, regulation, Community legislation or an order of the Authority; • To prevent or detect fraudulent activities or abuse harmful to the Site; • To exercise the rights of the Owner, for example the exercise of a right in court. • For sending informative communications. Personal data will be processed only after specific and separate consent (art. 7 GDPR), to send you via e-mail, mail and/or telephone contacts, informative communications on products and services offered by the Owner and to detect the degree of satisfaction with the quality of the same. If you are already our customer, we may send you communications relating to services and products of the Owner similar to those you have already used, unless you disagree. Methods of treatment: Personal data will be treated according to rules of lawfulness, correctness, relevance and not excessive, with the use of paper and electronic tools, ensuring the confidentiality and integrity of the data. The data may be known by the persons authorized to process them and by the data processors duly identified by Sintagma, who carry out activities necessary for the provision of the requested services and services of a complementary nature (as provided for by current legislation on administrative, legal and fiscal matters). Legal basis for the processing: The legal basis for the processing is based on your request for information, and/or the provision of products and services to the Data Controller, or in fulfilling a legal obligation or protecting a legitimate interest of ours. Possible recipients / categories of recipients of personal data: Without the need for express consent (art. 6 letter b) and c) of the GDPR), your data may be communicated following inspections or checks (if requested), to all inspection bodies responsible for checks and controls on the regularity of legal requirements. Your data may also be communicated to companies/professional studies that provide assistance, consultancy or collaboration to the data controller, in accounting, administrative, fiscal, legal, tax and financial matters, to public administrations for the performance of institutional functions within the limits established by law or regulations and to third party service providers to whom the communication is necessary for the performance of the services covered by the contract. Your personal data will not be disclosed. Obligation to provide data: Apart from that specified for navigation data, the user is free or not to provide personal data. The provision of data is mandatory to allow us to respond to your requests. Any refusal to provide us with the data, or the incorrect/incomplete communication of one of the mandatory information, may make it impossible for the Data Controller to guarantee the appropriateness of the treatment itself. The provision of personal data for marketing purposes is optional. Transfer of data to third countries: the processing will be carried out within the borders of the European Union. The management and storage of personal data will take place in Europe, on servers located in Italy of the Data Controller and/or Group companies and/or third companies identified as Data Processors. Personal data may be transferred outside the European Economic Area only to parties bound by standard European contractual clauses allowed under Article 26 (2) of Directive 95/46/EC, or if the territory in which the processing is carried out has an adequacy assessment pursuant to Article 25(6) of Directive 95/46/EC (including the US/EU Privacy Shield), or if the data transfer takes place under the conditions set out in Article 46 of the GDPR. Period of retention of personal data: Personal data will be processed for the time necessary to fulfill contractual obligations and other obligations under the rules applicable to the activity of the Data Controller, and will be retained: For the time necessary to comply with this information notice and in any case for a period not exceeding 10 years from the completion of the required activities, as required by regulatory requirements. in the case of data provided for marketing purposes, until the communication of opt-out. Rights of the interested party: in accordance with articles 15-22 of GDPR, the interested party has the right: • access, rectification, cancellation, limitation and opposition to the processing of data; • to obtain without impediment from the data controller the data in a structured format of common use and readable by automatic device to transmit them to another data controller; • to withdraw consent to the processing, without prejudice to the lawfulness of the processing based on the consent acquired before the withdrawal; • to create a complaint with the Guarantor Authority for the Protection of Personal Data. The interested party may at any time exercise their rights by sending: • a registered letter with return receipt to Sintagma, with registered office in Via Libertà. 109 98071 Capo D'Orlando (ME). • an e-mail to: